B2B Video Marketing: Using Video to Reach Other Businesses

With decision makers relying on the Internet and social media as top information sources, B2B marketing online is bringing new opportunities. From articles and press releases to online B2B video marketing, the Internet delivers multiple ways to reach business customers. Thanks to improvements in online video technology, it’s no longer necessary to send a customer a corporate video on DVD in the mail. Instead, post your videos online and extend your reach.

B2B Video Marketing vs. Consumer Video Marketing

Just as B2B marketing is different than consumer marketing, B2B video marketing has its differences, and similarities, from consumer-oriented videos. For example, your corporate video for a B2B marketing campaign will be geared toward business customers rather than consumers. However, no matter who your business video is targeting, it is targeting a real person. In the case of a B2B marketing video, that person is likely a decision maker.

When planning your corporate video, try to visualize your target audience. Ask yourself: What’s important to the decision maker? What does that person need in order to make a decision? How does your product or service make that person’s job easier? How does it solve problems? By understanding your business customers’ needs and problems, you can produce an effective business video to match.

Leveraging Business Video Channels

Video sharing sites like YouTube provide businesses with a platform for B2B video marketing. In fact, you can create an entire “channel” focused on your company, products, and brand. Once your channel is established, consider embedding your videos into other B2B marketing materials such as email campaigns, press releases, and articles.

Using corporate video in your email campaigns adds another dimension to your B2B marketing efforts and can build trust and credibility. Depending on your email campaign management software, support for B2B video marketing may or may not be available. However, there’s a way around this: Insert an image of your corporate video and hyperlink it to your business video hosted elsewhere.

Many press release distribution sites support B2B video marketing, making it easy to include corporate video in the body of your press release. If you’re using a press release site that does not support video, providing a link to your business video where appropriate can yield results.

If your B2B marketing plan includes distributing articles, consider adding complementary video segments to your article. From useful tips to testimonial videos, short video clips can enhance your articles and influence decision makers.

In addition to using video sharing sites and incorporating business video clips into other B2B marketing channels, it’s not a bad idea to create a corporate video channel on your website. Depending on your goals, you could embed your existing YouTube videos on your site or host each business video on your own servers. If you’re attempting a viral B2B video marketing campaign, it’s smart to choose an embeddable video format so that users can easily share your business video.

B2B Video Marketing as a Search Engine Strategy

Not only can your business video be shared using YouTube, email campaigns, press releases, and articles, corporate video can also play an important role in terms of driving search engine traffic to your site. Many decision makers use search engines specifically to find business video clips. If you do not have a B2B video marketing presence, you won’t be found by this segment of searchers! In addition, a keyword-optimized corporate video clip could show up significantly higher in the search engine results than a standard article or webpage optimized for the same phrase due to a lighter focus on B2B video marketing.

These are but a few highlights of B2B video marketing. How are you using business video in your B2B marketing efforts? Share your thoughts and ideas in the comments section below.

Online Video Marketing: Tips for Nurturing Online Video Viewers

Now that you’ve converted your site’s visitors into leads and customers, you have the opportunity to drive sales by nurturing these visitors with online video. You’ve already used Web videos to engage and convert them; now it’s time to nurture them. Some will have ordered from you already while others are genuinely interested but haven’t yet committed. Either way, it’s smart to use video to nurture prospects and past customers.

Nurturing Prospects

Prospects are those viewers who have moved through the first two phases of the video-to-lead funnel. They are engaged and have converted into qualified leads. They haven’t purchased yet. The point of nurturing videos is to guide them toward a purchase.

When you first converted these prospects, you likely prompted them to sign up for a newsletter, subscribe to your blog, or enroll in a free video course related to your product or service. If so, you now have the opportunity to continue your relationship via the marketing channel you presented. Create a series of videos that continue to build upon the foundation you’ve already created and integrate these videos into the marketing channel. For example, if your prospects have signed up for a monthly newsletter, include a video segment in your newsletter each month.

Nurturing Customers

These customers have already purchased from you, so why should you nurture them? Because nurtured customers will be likely to purchase again or refer others to you! It can cost five times as much to attract new customers than it does to keep existing ones. You’ve already invested the time and money to engage and convert your customers, and they’ve experienced your quality and customer service. By staying in touch, you can nurture them and drive additional sales.

Using Online Video to Nurture Prospects and Customers

While text-based communication has its place, online video is a powerful medium for nurturing prospects and customers alike.

For example:

  • Use follow-up emails and videos to announce new products.
  • Send customers coupon codes revealed within informative online videos.
  • Ask customers to post video testimonials or prompt prospects to view them.
  • Send occasional how-to videos related to the product. For example, if you sell kitchen gadgets, send a link to an online cooking video.
  • Hold live, interactive video sessions where customers and prospects can ask questions or learn more about your products and services.

With an audience of qualified leads and past customers who are genuinely interested in your offers, the hard work is already complete. Use your creativity to produce nurturing online videos and reap the rewards.

Video Viewers: Tips for Converting Your Video Viewers

You’ve done it – you’ve engaged your site’s visitors with video. They like your products, they trust what you’ve told them so far, and they’re engaged. Now it’s time to move them out of the engage phase and convert them into customers. You can do this by creating videos designed to prompt viewers into performing a specific action.

Before you can do so, you need to know exactly what specific action you want your viewers to perform. This may sound obvious, but it’s often overlooked. Without clear instructions telling viewers to “download a trial version,” “subscribe now,” or “order by midnight,” your viewers may continue on their way oblivious to your offer. No matter what topic your conversion video addresses, make sure that it ends with a strong, clear call to action.

Earlier, we talked about identifying your target audience. You did that with your engaging videos. Now that your audience relates to your company, products, and services, take that relationship a step further by introducing your offer. You’ve earned your audience’s trust and your viewers are ready to learn more. By posting online videos that educate viewers about your products and services, you are building toward the ultimate conclusion where you’ll ask the viewer to perform an action such as “order now.”

Just as you tailored your earlier videos to a specific audience, you’ll want to keep this same audience in mind as you create online videos designed to convert. In these videos, you’ll want your product or service to be the star. Show your product or service in action and the benefits it delivers. Remember, while features are neat, benefits are what sells a product. People don’t buy razors because they have five blades; they buy them for a closer shave and softer skin. They don’t buy picture frames because they measure eight by ten inches, they buy them to keep their memories alive.

The following video types lend themselves to converting online visitors into customers:

  • Product demonstration videos – If you’ve ever spent time in the gadget exhibit hall at your county fair, you’ll understand the power of product demonstrations. After all, the kitchen knife demonstrator showed that his knife could chop, slice, and dice unlike any other.
  • Product or service overview videos – Closely related to product demonstrations, overviews allow the viewer to see your product or service in action. Think of these online videos as commercials that highlight the benefits the viewer will enjoy by purchasing your product or service.
  • Video testimonials – Hearing how other people have successfully used and benefitted from your products or service is motivating. By posting online video testimonials on your website, you are providing viewers with proof. With people just like them raving about how wonderful your products and services are, your viewers will feel reassured. If you’ve already built credibility through your other videos and online content, video testimonials can give you an added boost and convert visitors into customers.

Online videos can convert viewers if you’ve built credibility, targeted your audience, and tailored your message to match with a strong call to action at the end. Make sure you know exactly what you want to accomplish and produce a video that converts.

Tips for Engaging Video Viewers

As we’ve discussed previously, engaging online videos play an important role in ultimately converting your site’s visitors. In fact, it’s rare to convert people without first engaging them in one way or another. Engagement does more than entertain; it adds value and builds trust. Video is an excellent medium for doing just that.

If you’re ready to create an engaging Web video, you’ll first need to consider your target audience and how it relates to your product or service. For example, if you’re selling sunscreen, identify your target audience. Are you targeting moms who want to protect their children from the sun’s harmful rays or are you targeting teens who feel invincible and consider tan lines a badge of honor? Once you know who you want to engage, your message becomes that much easier to write.

Now that you know who your audience is, think about what they know or don’t know about products like yours. Think about what they believe in, what they value, and what they want. What matters most to your audience? For moms, value may mean complete, long-lasting coverage so that their kids don’t get the slightest of sunburns. For teens, value may mean a cool bottle or colored zinc oxide. A mom will appreciate supporting research or an expert’s testimony while teens may be influenced by a hot soundtrack or a celebrity endorsement.

Despite their differences, these audiences need a reason to choose your product over the others on the market. An engaging video can make your product more memorable (brand awareness) or more valuable, both of which can ultimately lead to conversion.

So, how do you engage these audiences? Here are some ideas:

  • Tips related to your product or service – While most people know how to apply sunscreen, many don’t apply enough or do it often enough. In addition, some spots of the body (such as the tops of the ears and feet) are notoriously missed. A video with tips on how to use your product properly could engage viewers and reinforce that you are the authority on sunscreen.
  • Event videos – Does your company sponsor an event? Consider posting short videos highlighting that event before, during, and after the event. Even modest events such as a local pet parade can drive traffic to your site and engage viewers. To be engaging, your event coverage should relate to your product somehow. For example, event coverage of a local surfing contest would be a good fit for a company promoting sunscreen.
  • Videos that solve your audience’s problem – People buy products to solve problems. By creating an engaging video that shows how your product does just that, you’re one step closer to conversion. So, what problems does your audience have that your product can solve?

Your goal with any of the above videos is to have your viewers nodding in agreement as you present your message or solution. If you can do that, you’ve created an engaging online video.

Purple Lips and Fuzzy Neckties: What to Avoid When Appearing in Marketing Videos

You’ve been asked to appear in a marketing videoand love the thought of being a star for the day. Unlike a Hollywood set, it’s doubtful that you’ll have a team of makeup artists and costume designers dedicated to ensuring that you look your best on camera. In fact, you’ll likely be responsible for selecting the wardrobe and applying your own makeup. Make the right choices and you’ll look great; make the wrong ones and you may end up with purple lips or a shirt that confuses the camera lens.

Because of the way cameras handle reds, it’s smart to avoid red colors. For example, your red lipstick could appear purple on camera! Similarly, red colors can “bloom” on camera, making you appear as if you’re on fire. While modern camera equipment has become more capable of handling reds, it’s smart to avoid this color if possible. Other colors to avoid are black and white.

While you’d never dream of wearing a fuzzy necktie or scarf in real life, the camera can wreak havoc on patterned fabric. Your beautifully patterned necktie or scarf could take on a life of its own on camera, appearing “fuzzy” or causing a distracting flicker. Choose solid fabrics whenever possible. If you must go with a patterned fabric, avoid fine prints. This doesn’t mean you should opt for large patterns or geometric prints as these can be just as distracting visually.

When choosing jewelry, pay close attention to two important aspects: shine and noise. Shiny jewelry will reflect light and appear flashy on camera, causing a visual distraction. Noisy jewelry will clank as you move, again causing a distraction. Even worse, the sound equipment will amplify that noise.

As you go through your wardrobe in search of a suitable outfit in camera-friendly fabrics, try on at least three or four different outfits and evaluate them in terms of comfort and appearance. Does the outfit look nice when standing? How about when you’re seated? Have a friend take photos of you wearing each outfit in both sitting and standing poses. For example, if you’re wearing slacks, the photos may reveal that you need to wear longer socks.

While you’re at it, consider where you’ll clip on the microphone. Lapel microphones can be unobtrusively clipped on neckties, lapels, and on button-down shirts. The wires can also be routed underneath some shirts and blouses. However, high-necked blouses and dresses without a vest or jacket are more challenging.

Both men and women can benefit by wearing special makeup designed for high definition video cameras. Not only can this makeup help you look good on camera, it can reduce glare from the lights.

After you’ve assembled the perfect wardrobe for your marketing video, spend some time speaking in front of a camera. Not only do you want to become more comfortable in front of a camera, the recordings may show you areas to work on. Pay close attention to your hand gestures and any inadvertent mannerisms such as fiddling with your hair or touching your face.

Making the right wardrobe choices is essential before appearing in a marketing video. Choose wisely and you’ll look great on camera. Take a haphazard approach and you may be dismayed at your unflattering appearance.